STORE POLICIES
Because We Care
At Toni E Banks, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING AND DELIVERY
What You Need to Know
Toni EBanks offers free shipping for all US addresses. Your paintings are professionally packaged and will be shipped within 3 business days of purchase. Normal transit time is 5-7 business days. If you are in need of expedited service please contact us prior to purchasing to receive shipping rates and times.
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OUR RETURN POLICY
At Toni EBanks Art, customer satisfaction is a top priority. Before purchasing an original Toni EBanks print you are highly encouraged to measure your wall space to ensure you are satisfied with the fit. Our Giclee Art Prints are ordered and printed just for you at the time of purchase. For this reason, Giclee prints are non-refundable.
If for any reason your Giclee print is delivered in a damaged box, please take a photo immediately before opening the artwork. Photograph any damage to the artwork and contact us immediately.
CONTACT SUPPORT
If you have questions or concerns about your purchase, please fill out the form below and a member of our team will get in touch as soon as possible.